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• Shipments are on request of and charged to the costumer
• We ship with UPS and several other providers, ever which is cheapest to the costumers address. Allthough we try to be as
efficient as possible we do not guarantee a best shipping price, nor will there be any refunds in case you object to our choice.
• Shipping costs will be calculated by this shopsystem. In case the system is not able to calculate towards your destination we advise
you to send us an email to: mail@knife-heaven.com We will be able to inform you very swiftly!
• Returns will only be accepted after you contacting us and after our consent. Reimboursement will always be subdued to a handling fee.
• In all cases we advise you to read our general condititions or contact us if you have any other questions.
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